This article looks at two of the hottest topics in technology today – social software and cloud computing – and asks whether cloud-based social software is inherently risky for enterprises looking to take advantage of the new wave of technology innovation or whether it is possible to have your cake and eat it.
In the last five or so years, enterprise social software and cloud computing have both transitioned from the fringes of corporate IT policy to become serious business priorities.
The benefits of cloud computing and software as a service in particular are generally well accepted and represent an effective way for organisations to reduce the costs associated with running their own data centres and developing applications in-house.
In addition, the adoption of enterprise social tools is increasingly seen as an effective way of improving workforce productivity, communication and knowledge sharing both internally and externally. This is often characterised simplistically as “Facebook for the enterprise” and usually involves some combination of file sharing, blogs, wikis, microblogs, task management, people profiles and activity streams.
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